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WE WANT YOU

there is always space for people who have a talent
to develop and a goal to achieve.

TECHNICAL CUSTOMER SERVICE

GRAF INDUSTRIES Group is looking for a TECHNICAL CUSTOMER SERVICE to be included in the company staff with employment contract.

The resources will be responsible for answering the phone to manage customers’ tickets, solving the first problems related to PLC programming, open ticket reports, priority management, continuous relations with the production and with the planning offices for the resolution of the general problems.

Preferential requirements:

  • Degree or diploma in Computer Science or Automation;
  • Residence in the province of Modena and Bologna;
  • Knowledge of electrical, mechanical, pneumatic and Omron PLCs.

Working hours: full-time per day, 08.00-12.00 / 13.00-17.00.
Area of work: Nonantola.

The chosen resource will be inserted in the Service team, specialized in the problem solving of automatic machines. The candidate will actively participate in the definition of changes to parts of the project and will be responsible for the implementation or improvement of software components for automatic machines dedicated to the processing of PVC window frames.

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